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disputeless.

Terms of service

Effective date: August 25, 2026

1. Agreement

These terms govern your use of the Disputeless website and services ("Disputeless", "we", "us"). By creating an account or using the services, you agree to these terms on behalf of the business you represent. If you do not agree, do not use the services.

2. The service

Disputeless provides chargeback prevention alerts (including Visa RDR, Visa CDRN, and Mastercard Ethoca), a dispute intelligence layer, and VAMP monitoring for merchants. Disputeless is not a representment service and does not provide legal, financial, or compliance advice. Alert delivery depends on card networks and issuing banks; we do not control their systems and do not guarantee that every dispute will be caught or prevented.

3. Accounts and eligibility

The services are for business use. You must provide accurate information, keep your credentials secure, and be authorized to act for the merchant accounts you connect. You are responsible for activity under your account.

4. Fees and billing

  • Pricing is published: $15 per Visa RDR alert, $15 per Visa CDRN alert, and $29 per Mastercard Ethoca alert, billed monthly in arrears.
  • One dispute, one fee: duplicate alerts for the same dispute across networks are detected and waived.
  • There are no minimums, setup fees, or termination fees, and no success fees or revenue share.
  • Volume pricing is available for high-volume merchants by agreement.
  • You can stop billing from the dashboard at any time; it takes effect immediately for new alerts. Fees already incurred remain payable.

5. Your data and permissions

Integrations you connect are read with the minimum access needed to deliver the services. Disputeless takes actions (such as refunds through alert networks) only under rules you configure. You can disconnect any integration at any time. You retain all rights to your data; you grant us a limited license to process it to provide the services.

6. Acceptable use

You agree not to misuse the services, including attempting to access other merchants' data, reverse engineering the platform, using the services for unlawful transactions, or misrepresenting dispute or refund information to card networks.

7. Intellectual property

The Disputeless platform, brand, and content are owned by us or our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the services for your business while your account is active.

8. Disclaimers

The services are provided "as is" and "as available." We do not warrant that disputes will be prevented, that alerts will always arrive in time to act, or that monitoring thresholds shown in the dashboard match the current rules of any card network, which change over time. Statistics shown on our website describe measured or illustrative results and are not a guarantee of your results.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages. Our total liability for claims arising out of the services is limited to the fees you paid to Disputeless in the three months before the event giving rise to the claim.

10. Termination

You may stop using the services at any time. We may suspend or terminate accounts that violate these terms or create risk for the platform, with notice where practicable. Sections that by their nature should survive termination survive it.

11. Changes

We may update these terms. Material changes will be posted on this page with a new effective date, and continued use of the services after that date constitutes acceptance.

12. Governing law

These terms are governed by the laws of the State of Delaware, United States, excluding its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware.

13. Contact

Questions about these terms: hello@disputeless.com.